FAQ

Answers to Frequently Asked Questions

Q: How long until I receive my order?

A: Please allow for 2-4 business days for your order to process. All orders are shipped via USPS and typically take 3-5 days in transit. Once your order ships, youll receive a notification email with tracking information.

 

Q: Whats your return policy?

A: We have a no-returns policy.

 

Q: How do I care for my garments?

A: The best way to care for screenprinted garmets is to turn inside out when washing and dry on low heat. Our VT Strong tumblers should be hand washed only.

 

Q: Do you offer international shipping?

A: We currently only offer shipping within the United States. For international inquiries, please reach out to out customer service at 518-472-0060 ext 111 and we can provide a personalized shipping quote.

 

Q: Can I modify or cancel my order?

A: We process orders quickly, but if you contact us within the first few hours, well do our best to accommodate changes. After that window, orders are typically on their way to you.

 

Q: How can I contact customer support?

A: Were here to help! However we are available by phone M-F 9a- 5p EST at (518) 472‑0060 ext 111.  Our friendly customer support team is ready to assist you with any questions or concerns.

About the Vermont Community Foundation

While most visible during times like these—when unforeseen emergencies require urgent action— the Vermont Community Foundation was founded to help Vermonters create permanent charitable funds to keep Vermont strong and vital as it meets the challenges of the future. Today, its funds and programs provide more than $60 million a year in grants in Vermont and beyond.

vermontcf.org